It’s not a FASTPASS

The back of a Guest Assistance Card

The back of a Guest Assistance Card

     No one ever makes comments on Disney’s constant short lines. Even off season, lines are synonymous with Disney. FastPass is a huge help but sometimes you just have to wait. What if you can’t wait. What if your body doesn’t allow waiting? Pretend for one reason or another you can not wait. Now imagine being on your dream vacation and you are forced to do a lot of waiting. How enjoyable will this trip be for you? How about the people traveling with you?


     Disney caters to ALL people that’s why I love them! Of course they would have a pass for people with special needs. The Guest Assistant Card is a lifesaver for people in wheel chairs, someone with autism, a person with a severe airborne peanut allergy that can not be in closed spaces, and for the child in our family with ADHD. This pass is a vacation game changer. It allows you to enjoy and relax on your trip. It makes the trip a possibility. I knew we needed this card 2 WDW trips and 1 Disney cruise ago. But we had no diagnosed medical reason for it. Using the card without a real reason is just not fair. I like to push the limit on things but abusing this card more than just ruins it for others.


     This trip was different for us. We handed over a doctors note and were given a well deserved and very much needed memory making Guest Assistance Card. A lot less tears and a lot more smiles. Don’t be confused and think this is a way to get through the lines faster. We made friends with another family and spent some time with them. When they whipped out their Guest Assistance Card my daughters eyes lit up seeing her new friend needed one too. How disappointing to hear that the mom took it from a friend that used it on that family’s last trip. Abusing the card in the company of someone that actually spent previous visits longingly needing one is not cool!


     I have got to be honest we barely waited more than a few minutes. The cast members took wonderful care of us and there were far fewer tears but still a bit of worry over the wait times. Now if they could just do away with all the automatic toilets I would be a happy mom.  Anyone else have a child that is afraid of those?   This isn’t a welcome invite for you all to say you need a Guest Assistance Card. One day you may actually need it and you wouldn’t want to hear it no longer exists because of the unnecessary use.


The deal on the Guest Assistance Card:


In a nutshell the Guest Assistance Card is for anyone in a wheel chair or anyone needing special accommodations. When you arrive at the first park of your visit just head on over to Guest Relations with the person the pass is for, and inform the cast member that you need a Guest Assistance Card. They will ask you for your name, how many in your party, and how many days you will be visiting. To use the pass just go to the Fastpass area of the ride or to the main entry where the cast member will assist you. You do not necessarily need a doctors note but I do suggest bringing one especially if its for a reason that isn’t visible.


8 comments for “It’s not a FASTPASS

  1. 19 April, 2013 at 7:11 am

    With the new FASTPASS+ system right around the corner, maybe Disney will somehow be able to attach a digital GAC to the person that need’s it and their party. At least this will keep people from handing the GAC over to others that don’t really need it and also could only be used during the dates of your current trip.

    • TheDisneyMomJoelle
      19 April, 2013 at 7:20 am

      Kellie I think that would work out so well!

  2. Raina
    19 April, 2013 at 7:26 pm

    Awesome article! Thanks for sharing so much insight with us, always learn so much from your blog and we cannot wait to go back!!!

  3. Jeannie Taylor
    19 April, 2013 at 7:44 pm

    My husband has bad knees. He will not ride in a wheelchair and refuses to use use a motorized cart. However, after a couple days his knees start building up fluid and causes him a lot of pain. Is this an option for him?

  4. 19 April, 2013 at 7:54 pm

    Thank you telling me this! My last trip was so hard. Someone in my party developed a severe trauma over the year, they are a young child. The anxiety level they have now is so intense. I mean going from leaping into Cinderella’s arms, to waiting 3 hours to see her, and then we have to leave BC of the crowds. It’s a sensory issue. I don’t have any official diagnosis. But as a Mom with Fibro pain and a Mom too, it made it extra hard for her to enjoy the magical trip. I will inquire about it, I’m a local. And see what I can do to help with easing some of her Anxiety. She is on a prescription for it, me as well. Maybe showing them our bottles would be proof. I really do need the help to, We don’t go often, but more often that most ( we’re local) so once every year or two. We just saved and had our first family trip. My solo mission was during the Kelly Ripa taping 2012, so everyone’s nerves were bad. lol!

  5. MIssy
    19 April, 2013 at 11:13 pm

    We’ve loved being able to use the GAC…it makes our vacations much easier with our DD with Aspergers. I hate to see it being abused!

    As for the automatic toilets…have you tried putting a sticky note over the little sensor thing? That’s supposed to help keep the toilet from flushing 😉

  6. Jade
    20 April, 2013 at 8:33 pm

    Been to WDW twice. The first time did not find out about GAC for our son with Down Syndrome until 3 days in. Made the rest of our stay much more enjoyable. On second trip, we went straight to guest services. I don’t understand why some people try to abuse a program set up for those who really need it.

  7. 23 April, 2013 at 8:55 am

    Great article! I cannot imagine someone abusing this pass. How insensitive. We had one last year when we took my mom on her 80th birthday. She was in a wheel chair due to health issues. They were very gracious to give us this pass. I would never reuse it!

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